|From initial dialogue to finished die
Flexibility is first and foremost about an understanding of the customer’s situation.
This applies to all the phases from initial dialogue to finished and well-functioning dies.
It is then about, among other things:
We see the first part of the dialogue as an important prerequisite to having success in the rest of the process. We really listen when the customer defines their requirements and we subsequently weigh up the technical options in order to transform the idea into the product that will be used in practice – this is the so-called “product critique”. In this context it is our job to give the customer an accurate picture of the actual options.
In product development designers, draughtsmen and toolmakers take part as needed.
We prepare an offer based on the defined prerequisites, so the customer has a clear idea of the cost, which is connected with the solution.
At this point we are far enough into the process for an actual design proposal to be prepared. It is a complete and 100% quotation for the solution, where the customer can see details, choice of material, renovation potential, safety aspects of the die (for example sensors) etc. In other words it is an evaluation of the solution and the die from A to Z.
The designs are naturally supplied as 3D drawings, which are prepared by CAD/CAM.
Set-up and implementation
When the customer decides to work further on the solution, it is manufactured at AM Værktøj’s factory in Odense. It is subsequently transported to the customer, is set up and implemented, so it works optimally for the customer from the very first time.
Repair and maintenance
We are available 24 hours a day, if a problem should arise with the die. For us – and especially for the customer – it is about getting production going again as quickly as possible.